The authors are employed at IBM’s storage competence center in Mainz,
Germany. They work at the interface between technology and customers.
Their duties cover a wide field of responsibilities. They develop and
test new software for storage networks. They present the latest hardware
and software products in the field of storage networks to customers and
explain their underlying concepts. Last but not least they deploy and
support respective hardware and software in customer environments.
Ulf Troppens (centre) studied Computer Science at the University
of Karlsruhe. Since 1989 he has been primarily involved in the
development and administration of Unix systems, storage systems, data
and storage networks and distributed applications.
Rainer Erkens (left) studied Mathematics at the University of
Mainz. His experience in the management of computers and distributed
applications goes back to 1992. Since 2005 he is a technical support
manager in IBM’s European Storage Competence Center.
Wolfgang Müller-Friedt (right) studied Computer Science at the
FH Darmstadt. He is a software architect focussing on the software
development of management applications for storage networks which
support open standards such as SMI-S and IEEE 1244.
Nils Haustein (left front) studied Electrical Engineering at the
TU Chemnitz. For several years he is with IBM’s advanced technical sales
support in Europe where he is focussing on digital archiving.
Rainer Wolafka (right front) studied Electrical Engineering at
the FH Frankfurt and Software Engineering at the Santa Clara University.
Since 1997 he is working in the field of storage networks and the
software development of management applications for storage networks.